Client: World Tourism Organization (UNWTO)





In 2002/2003, Tourism development International was retained by the World Tourism Organisation to organise a programme of national seminars on Rural Tourism in Serbia, Poland and Ukraine. The seminars were targeted at tourism officals operating at a national and regional level, local community groups, and owners of tourism enterprises (SMEs).

Seminar topics included the Principles of Sustainable Tourism Development, Strategic Planning, Product Development, Marketing, Customer care, Internet applications for tourism (including customer relationship managment (CRM), on-line research information and booking systems)